Tuesday, February 20, 2018

Insurance Careers Month: Q&A with Patrick Kane, Certified Insurance Counselor


Patrick Kane is another agent with our office, primarily working with clients for their group and individual health, life, commercial (business), and Medicare needs. Patrick earned his Certified Insurance Counselor (CIC) designation a few years ago. This important credential shows his commitment to offering clients extensive industry knowledge and trusted advice. Below, Patrick shares a little more about his role here at ETA.

Name: Patrick Kane

Title: Certified Insurance Counselor

Years in the Industry: 24

Years with ETA: 7

What are some of your main job duties? Understand clients’ needs for insurance protection and write policies to put solutions into action, as well as help clients understand their coverage and service their needs and claims throughout the year.

How did you get into this field? I began as a health insurance company representative in my move from the Washington D.C. area and found a career that is interesting and challenging.

Describe a typical day for you. Most days are a combination of assisting existing clients via calls or email, servicing clients’ needs on their policies, talking with new clients about how ETA and I can help them.

What do you like most about your job? There are many things I enjoy about my job, including the challenges created by this industry and clients, solving problems, meeting new people and learning about other industries and occupations.

Why is insurance a good field to get into? It is a very broad industry, with opportunities across the globe, providing numerous products that everyone needs, changing constantly to keep things interesting and offering an opportunity to help people as part of your job.

What advice would you have for someone new to the insurance industry? Start now, explore the many directions available in this industry, find a pursuit that you enjoy, and the time will fly by!

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